We are still open online 24/7 during the current climate and following the COVID19 situation closely. We are working hard to ensure your orders are posted and delivered quickly and safely.
We are based in regional Victoria with a local post office still in operation.
SAME DAY POSTAGE: All orders are being posted the same or next day however please allow a little extra time for these to arrive to you from Australia Post as they are experiencing significant delays. You may notice your tracking details show your parcel in an alternative location, more information about this and the delays can be found here
EXPRESS POSTAGE: Again, due to the delays with Australia Post, express postage time frames cannot be guaranteed.
LOCAL DELIVERY: Free local delivery in Bendigo is still available for all orders over $20. Please note that in keeping with social distancing practices, we will not knock on your door and all orders will be left in a safe place. If you manage to catch Mumma Sprout, unfortunately she can't stop for a chat or hug but she will happily wave!
A full list of our delivery locations can be found on our 'Postage and Delivery' page.
INTERNATIONAL POSTAGE: International postage to most countries is now available. All items will be sent with tracking details. Please note that delays are likely to occur and we appreciate your patience. If your country is listed on the Australia Post website as not accepting parcel delivery, we will refund your full order straight away.
SAFE HANDLING: All our items are kept in a safe and secure indoor environment and safe hygiene practices are undertaken by all staff.
Thank you for your continued support of our small business during these challenging times. Stay safe! X